John Maxwell. 2013. Sometimes You Win; Sometimes You Learn: Life’s Greatest Lessons Are Gained from Our Losses. New York: Center Street.
Review by Stephen W. Hiemstra
Working in enterprise risk management in the early years of the housing crisis, I observed that firms with good risk management cultures invested heavily in learning from their mistakes. Consequently, John Maxwell’s title, Sometimes You Win; Sometimes You Learn, was obviously of interest.
Maxwell is not a new face. Maxwell is a prolific writer well-known for books on management and leadership. When I went looking in 2008 for a book on leadership, for example, I settled on his book, The 21 Irrefutable Laws of Leadership (Nashville: Thomas Nelson, 2007). Maxwell’s background as a successful pastor in San Diego, California (47) is intriguing. Because pastors lead by example and primarily manage volunteers, they need to be experts at motivating people. Maxwell is no exception.
Maxwell states his purpose in writing as: to help you learn how to learn—from your losses, failures, mistakes, challenges, and bad experiences (213-214). He observes that: A loss isn’t totally a loss if you learn something as a result (16). He organizes his book around a list of virtues and other attributes: humility, reality, responsibility, improvement, hope, teachability, adversity, problems, bad experiences, change, and maturity (18). He also employs lists in each of his chapters to organize his thoughts.
For example, Maxwell reports that teachability is a key attitude of a learner. He defines teachability as: possessing the intentional attitude and behavior to keep learning and growing throughout life (108). Maxwell breaks teachability down into 5 traits of a teachable person and 3 daily practices. The 5 traits of a teachable person are: (1) an attitude conductive to learning, (2) a beginner’s mind-set, (3) someone who takes, long hard looks in the mirror, (4) someone who encourages others to speak into their lives, and (5) someone who learns something new every day (109-118). The 3 daily practices required to become more teachable are: (1) preparation, (2) contemplation, and (3) application (119-122). Because teachability is an attitude, it is something that we can clearly embrace in our personal and business lives.
Like a good pastor, Maxwell peppers his writing with stories about and quotes from people who illustrate his points. One of his first and favorite is UCLA basketball coach, John Wooden (ix). Maxwell likes to quote coaches, but he also quotes business leaders, pastors, presidents, authors, and personal acquaintances. The use of stories makes his writing accessible; the citing of particular individuals makes his writing memorable.
Maxwell inspires hope. The continuing high level of unemployment six years after the onset of the Great Recession has left a lot of American in despair, not knowing how to find work or, if they have work, how to improve the quality and pay of the work they have. Maxwell’s book speaks into this despair. Each of us can learn from our losses and bad experiences–the essence of hope is to see how our daily lives contribute to our plans for the future. I found Sometimes You Win; Sometimes You Learn hard to put down. I suspect that you will too.
This was a major insight gained in a series of articles that I published a few years ago under the title: Can Bad Culture Kill a firm? (e.g. http://bit.ly/1i2zfGD).